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How to Cancel a PlayStation Subscription: A Step-by-Step Guide

Time of issue:2025-07-14

Are you tired of your PlayStation subscription and want to cancel it? Canceling a subscription can be a daunting task, but don’t worry, we’ve got you covered. In this article, we’ll walk you through the process of canceling your PlayStation subscription, including the different methods you can use and the potential consequences of canceling.

 

There are several ways to cancel a PlayStation subscription, and we’ll cover each method in detail below.

 

Method 1: Cancel through the PlayStation Website
To cancel your PlayStation subscription through the website, follow these steps:

Sign in to your PlayStation account: Go to the PlayStation website and sign in to your account using your email address and password.
Go to the Account Settings: Click on your profile picture in the top right corner of the page and select "Account Settings" from the dropdown menu.
Select "Subscriptions": In the Account Settings page, click on the "Subscriptions" tab.
Find the subscription you want to cancel: Locate the subscription you want to cancel and click on the "Cancel Subscription" button.
Confirm cancellation: You will be prompted to confirm that you want to cancel the subscription. Click "Yes" to confirm.

 

Method 2: Cancel through the PlayStation App

To cancel your PlayStation subscription through the app, follow these steps:

Open the PlayStation app: Open the PlayStation app on your mobile device.
Sign in to your account: Sign in to your PlayStation account using your email address and password.
Go to the Account Settings: Tap on the three horizontal lines in the top left corner of the screen and select "Account Settings" from the menu.
Select "Subscriptions": In the Account Settings page, tap on the "Subscriptions" tab.
Find the subscription you want to cancel: Locate the subscription you want to cancel and tap on the "Cancel Subscription" button.
Confirm cancellation: You will be prompted to confirm that you want to cancel the subscription. Tap "Yes" to confirm.

 

Method 3: Cancel through Customer Support

If you’re having trouble canceling your subscription through the website or app, you can contact PlayStation customer support to cancel your subscription. Here’s how:

Contact PlayStation customer support: Go to the PlayStation website and click on the "Support" tab at the top of the page.
Select "Contact Us": Click on the "Contact Us" button and fill out the contact form with your account information and a brief description of why you want to cancel your subscription.
Wait for a response: A customer support representative will respond to your inquiry and assist you with canceling your subscription.

What Happens When You Cancel Your PlayStation Subscription?

When you cancel your PlayStation subscription, your subscription will be terminated, and you will no longer have access to the benefits and features associated with your subscription. Here are some things to keep in mind:

Your subscription will be terminated: Your subscription will be terminated, and you will no longer have access to the benefits and features associated with your subscription.
You will no longer have access to online multiplayer: If you have a PlayStation Plus subscription, you will no longer have access to online multiplayer gaming.
You will no longer have access to free games: If you have a PlayStation Now subscription, you will no longer have access to free games.
You will still have access to your games: You will still have access to the games you have purchased or downloaded, but you will no longer have access to online multiplayer or other subscription benefits.

Frequently Asked Questions

Here are some frequently asked questions about canceling a PlayStation subscription:

Can I cancel my subscription at any time?: Yes, you can cancel your subscription at any time.
Will I get a refund?: If you cancel your subscription within the first 14 days, you may be eligible for a refund. However, if you cancel after the 14-day period, you will not be eligible for a refund.
Can I reactivate my subscription?: Yes, you can reactivate your subscription at any time by signing back into your account and re-subscribing.

Conclusion

Canceling a PlayStation subscription is a straightforward process that can be done through the website, app, or customer support. Before canceling, make sure you understand the potential consequences of canceling your subscription, including the loss of online multiplayer and free games. If you have any questions or concerns, feel free to reach out to PlayStation customer support for assistance.